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Canyon College

online Direct Marketing course at Canyon College

COURSE SYLLABUS: Direct Marketing

Course Title:
Department:
Instructor:
Fax:
BU547 - Direct Marketing
Business
William Flood, M.A., M.Ed. - E-mail | Vitae
707-982-2852


Required Textbooks: Online Book Store

Successful Direct Marketing Methods by Bob Stone & Ron Jacobs, McGraw Hill Publishing. ISBN: 0658001450

Course Description

Usage of all forms of direct marketing - catalogs, direct mail, direct response print, direct response television & infomercials and, of course, Internet marketing, have reached an all-time high. There is good reason – unlike traditional advertising, direct marketing produces immediate, measurable, and traceable response. With over a century of history, and decades of proven results, direct marketing is clearly the most results-oriented form of marketing. This course is for those students who wish to learn the principles and methods of direct marketing. The course introduces techniques for direct mail, direct response print, direct response television (DRTV) and radio, catalog marketing, and various forms of Internet direct marketing & advertising. Students will be trained how to source, cost, craft, and measure direct marketing efforts. Topics will include: Course Objectives:

Upon completion of this course the student should be able to...
  1. Describe the applicability of at least 4 forms of direct marketing to a particular project
  2. Locate sources/suppliers for direct marketing media
  3. Test and track response rates for offers in various media
  4. Use direct marketing methodology to write direct marketing offers, including grabbing headlines, results- oriented ad copy, and compelling calls to action
  5. Plan direct marketing projects; project potential return, revenue, and expenses from various direct response campaigns
  6. Work with both direct-marketed products and/or services, and with a variety of markets including consumers, non-profits, and businesses
Methods:

The course will include:
  1. Assigned readings
  2. Email correspondence with the instructor
  3. Preparation of two (2) direct marketing journal article reviews
  4. Preparing a professional team report that will identify sources and details for key constituents in the direct marketing process
  5. Preparation of a “mini” marketing plan for a hypothetical direct marketed product or service
Evaluation
  1. Journal article reviews 20%
  2. Professional team report 40%
  3. Final project - mini marketing plan 40%
A = 90-100
B = 80-89
C = 70-79
D = 60-69
F = 0-59
I = Incomplete work
Course Projects:

Student Biography
Once you start the class, send me an informal (this is not graded) biography about yourself, your background, career interests, etc. Of special interest is why you took this class and are interested in online advertising. Make sure to include your contact information including phone number and email address so that I can contact you if necessary.

Review and Critique of Journal Articles
During the course, you will be expected to browse professional direct marketing literature. Stemming from that are two (2) reviews of journal articles on different topics, of your choosing, pulled from professional direct marketing journals (see Internet links below). Your goal in writing these reviews is to analyze and process what the author is stating, particularly for how it relates to real-world application. Begin by summarizing what was presented; then, take the opportunity to discuss the implications and application of the content. The completed analyses should be in a two to three page report submitted according to the procedures detailed in the section on submitting assignments.

Professional Resources Report

You will identify the key constituents that can assist you in any direct marketing campaign. Your reports will include the following: Final project: Mini-Marketing Plan
For this final project you must have a hypothetical product or service in mind to market via direct means. Within the first week to ten days of the course, it is sensible to determine what that fictitious product/service will be, as it can not only guide you through the final project, but also help lend direction to your sourcing reports.
Part 1 - Target Audience Segmentation
For part one, take your fictitious product/service and describe it. Discuss it in terms of who it could benefit and why. Address clearly the market segmentation in terms of the demographic and psychographics make-up of the potential audience(s) for it. Then, using data such as list details, rate cards, or media kits, profile five (5) media sources that would have high probability of directly reach that target audience. You may have multiple sources of the same variety (ie. multiple magazines), but you must also include at least 3 different forms of advertising.

Part 2 – The Marketing Plan
Utilizing the information gained in your sourcing reports, as well as your projections for response rates, etc., profile the potential revenue, expenses, and possible profit/loss for this hypothetical project. Make sure to consider product/service profit (and not merely retail sales price), all marketing expenses, and order taking & fulfillment. Consider, also, potential for back-end sales that can influence the ultimate outcome of the project.
Submission of Assignments
Because this is a college-level course, make sure to document and reference where you obtain your information. Beyond documentation, you can submit your assignments in any attractive and readable format. Written assignments can be submitted either by email (you can send it as an MS-Word, ASCII text, or RTF attachment), or by FAX.

Course Outline

Lesson
Subject
Chapters *
Assignment
Week 1
Week 2
Week 3
Week 4
Week 5
Week 6
Week 7
Week 8
Introduction to direct marketing
Direct mail
Print and alternative media
Catalogs & Direct response radio & TV
Internet and electronic direct marketing
Crafting offers
Lead generation, testing, and tracking
Research & planning
1, 2, browse appendices
3, 4
6, 7, 9
15, 8
11, 12, 13
5, 14, 16
18, 20, 21
19, 22
Student bio
Journal article 1
Journal article 2


Resources report

Final Project


* While not required, you are encouraged to read the remaining chapters – 17 on business to business (B2B) markets, and 10 on telemarketing.

Course Related Links

Advertising and Marketing Publications
Part of the SRDS Media Resource Center. Provides a large list of links to general and specific marketing related periodicals.
http://www.srds.com

Advertising Media Glossary
Defines hundreds of advertising/marketing terms
http://www.smartbiz.com/sbs/arts/iaml3.htin

Advertising World
Presented by the University of Texas. Touted as the most extensive collection of advertising related links on the web.
http://advertising.utexas.edu/world

Catalog Age
http://www.catalogagemag.com/

Direct
http://www.directmag.com/

Direct Marketing Association
http://www.the-dma.org

Direct Marketing News Magazine
http://www.dmnews.com

Direct Response Television
A commercial website, but a very good overview to the mechanics of infomercials and DRTV
http://www.direct-response-television.com/index.html

Target Marketing Magazine
http://www.targetmarketingmag.com/