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Canyon College

online Facility Management course at Canyon College

COURSE SYLLABUS: Facility Management


Course Title:
Department:
Instructor:
HT415 - Facility Management
Hospitality and Tourism
Marco A. Albarran, MBA, BS, CHRIE E-Mail | Vita


COURSE DESCRIPTION:

Provides hospitality managers and students with information they need to know to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department.

COURSE OBJECTIVES:

Upon successful completion of the course, the student will be able to:
  1. Identify a number of important roles played by hospitality facilities and identify the two primary categories of facility operating costs, the components of each category, and various factors that affect those costs.
  2. Describe several types of maintenance, state the goals of maintenance management systems, and describe computerized and Internet-based facilities management.
  3. Identify the basic facilities-related concerns associated with guestrooms and corridors, public space, recreation and exterior areas, back-of-the-house areas, and the building's structure and exterior.
  4. Describe sustainability and its role in the overall business strategy of a hospitality operation, and state some of the principal measures facilities managers can take to minimize and manage waste.
  5. Describe how to reduce occupational injury rates in the hospitality industry and outline how building design and maintenance affect safety.
  6. Outline water usage levels and patterns in the lodging industry, and describe the basic structure of water and wastewater systems.
  7. Explain various aspects and components of electrical systems, cite important considerations regarding system design and operating standards, and identify elements of an effective electrical system and equipment maintenance program.
  8. Describe the basic elements of human comfort and how HVAC systems affect this comfort.
  9. Define basic lighting terms, explain how natural light can be used to meet a building's lighting needs, and describe common artificial light sources.
  10. Describe laundry equipment and explain factors in selecting laundry equipment and locating an on-premises laundry.
  11. Summarize changes taking place in hotel telephone service, describe types of telephone calls, and identify types of hotel telephone equipment.
  12. Describe food preparation equipment, cooking equipment, and sanitation equipment.
  13. Describe a building's roof, exterior walls, windows and doors, structural frame, foundation, and elevators.
  14. Describe a building's exterior facilities: parking areas, storm water drainage systems, utilities, and landscaping and grounds.
  15. Summarize the hotel development process.
  16. Explain the concept development process for food service facilities, outline the makeup and responsibilities of the project planning team, and describe food service facility layout.
  17. List typical reasons for renovating a hotel, summarize the life cycle of a hotel, and describe types of renovation.
The time frame for this course is eight (8) weeks.

Required Text: Online Bookstore

Textbook:
Hospitality Facilities Management and Design, Second Edition by David M. Stipanuk
Cornell University, 2002, softbound
ISBN #: 0866121919

COURSE ASSIGNMENTS

Week One
Read and answer questions:

Chapter: 1 The Role, Cost, and Management of Hospitality Facilities
Chapter: 2 Hospitality Facilities Management Tools, Techniques, and Trends

Week Two
Read and answer questions:

Chapter: 3 Hospitality Facilities - An Overview
Chapter: 4 Environmental and Sustainability Management

Week Three
Read and answer questions:

Chapter: 5 Safety and Security Systems
Chapter: 6 Water and Wastewater Systems

Review for Midterm Chapters 1-6

Submit a brief outline of your research project

Week Four

MIDTERM on Chapters 1 through 6

Read and answer questions for:

Chapter: 7 Electrical Systems
Chapter: 8 Heating, Ventilating, and Air Conditioning Systems

Week Five
Read and answer questions:

Chapter: 9 Lighting Systems
Chapter: 10 Laundry Systems

Week Six
Read and answer questions:

Chapter: 11 Telecommunications Systems
Chapter: 12 Food Service Equipment
Chapter: 13 The Building and Exterior Facilities

Week Seven
Read and answer questions:

Chapter: 14 Lodging Planning and Design
Chapter: 15 Food Service Planning and Design
Chapter: 16 Renovation and Capital Projects

PROJECT DUE

Week Eight

FINAL EXAM Comprehensive

PROJECT

Your research project will consist of six (6) pages (minimum) to seven (7) pages (maximum), double-spaced, in APA style with three current references. The paper must have a cover sheet, 6 to 7 pages of content, and a reference page.

You should select a topic by reviewing the material contained in each chapter and selecting one that you would like to find out more about. You should conduct research in the Internet or a public library to locate current articles about your topic. References must be dated from 1997 to present. Our textbook or any other textbooks on facility management are not acceptable references. References must include the author’s name, title of article, periodical or book, volume, month, and year.

Assignments and Writing

At the undergraduate level, students are expected to have an advanced writing style; therefore, all written assignments must be typed on a computer in an organized format of your choice as long as it is appropriate for the information being presented. Because effective communication is a primary element of success in today's competitive business environment, spelling, grammar and punctuation will be strictly enforced and graded as part of the assignment. Exceptions will not be made.

Plagiarism is unquestionably the worst academic violation a student can commit. If you are caught utilizing material without proper reference or citation, you will receive an automatic failing grade for this course. All references must be cited as a footnote or endnote utilizing any acceptable style of your choice. If you have any questions in this area, please contact me.

All assignments must be turned in on time to receive full credit. Incomplete answers will not receive full credit. Please make prior arrangements for unusual circumstances.

Grading

The course grading criteria is as follows:

Mid-Term
Homework
Project
Final Exam
TOTAL
25%
25%
25%
25%
100%


100 – 90
89 – 80
79 – 70
69 – 60
Below 60
A
B
C
D
F


Final Note

I look forward to assist and instruct you in this course. Should you have any questions, please feel free to email me at your discretion. I wish you the best in your studies.

M. Albarran