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Canyon College

COURSE SYLLABUS: MANAGEMENT OF INFORMATION SYSTEMS CERTIFICATE PROGRAM
Instructor:

C. Masuck MS, BS - E-mail
INTRODUCTION
The Management of Information Systems Certificate course is directly concerned with the management issues surrounding information and telecommunications systems. It presents the ingredients of management knowledge necessary for success in managing information technology. This course views information technology from the perspective of managers at several levels--from the CEO to the front line manager. It provides frameworks and management principles that aspiring managers can employ to cope with the challenges inherent in the implementation of rapidly advancing technology.

Furthermore the course considers strategic and operational issues, the significance of rapidly advancing technology and human and organizational issues related to technology introduction and use. The course describes management systems and models of successful behavior that capitalize on opportunities and avoid numerous potential pitfalls.

This certificate course is formatted for 90 contact hours of self-paced study. Upon completion of the course, participants will be awarded the Certificate of Management of Information Systems as well as 6 semester hours of credit from the College. The cost for the program is $900.

The course is presented in four (4) modules. Each module is outlined below, including content and reading assignments. Following the completion of each module, the participant will take an examination. The examinations will be either multiple choice or essay format. After successful completion of all four (4) Modules and the four examinations, the participant will complete the program and receive the Certificate. Participants are given twelve (12) months to complete the program. You may study at your own pace, and can progress through the course as quickly as you like, or as paced as you like. Instructions for moving through the course are provided below.

INSTRUCTOR CONTACT
You have many avenues of access to the course instructor. You may contact the instructor anytime you have questions, would like clarification, etc. Your interaction with the instructor is one- on-one and this is highly beneficial as you proceed through the course.

TEXTBOOK - Online Bookstore
The text for the certificate program is: "Management of Information Technology" 3th Edition by Carroll Frenzel ISBN #: 0760049904. You are required to purchase this text on your own. It can easily be purchased directly from Amazon or your book store. We will also be using case studies and research papers available on the web. One of the best ways to learn about building computer systems is to examine management case studies. The papers we read should encourage positive thought on these topics.

SUBMITTING EXAMS
Examinations will be taken and submitted to the instructor via e-mail or fax or online system. The link to the exam may be found in the electronic class-room. Prior approval must be obtained to access each exam. Please contact the instructor to obtain the necessary security access. Exams must be taken in the order of the modules, 1, 2, 3, and 4.

GETTING STARTED
As soon as your receive your textbook, you may begin your course of study. Below is the syllabus with reading assignments. When you complete the reading assignments for Module 1, and you have had any and all your questions answered by the instructor, you may go ahead and take the examination for Module 1. When completed, submit it to the instructor and begin your reading assignments for Module 2, and continue this way to completion of the entire course.

MODULE 1
Read the following chapters and answer in your own mind the discussion questions at the end of each chapter. You need not submit these answers, but think about them on your own.

1. Management in the Information Age
2. Information Technology's Strategic Importance
3. Developing the Organization's IT Strategy
4. Information Technology Planning
5. Hardware and Software Trends

After completing your reading and study of these chapters, you are now ready to take the Module 1 examination which will be an essay response question (open book, open notes).

MODULE 2
Read the following chapters and answer in your own mind the discussion questions at the end of each chapter. You need not submit these answers, but think about them on your own.

6. Modern Telecommunications Systems
7. Legislative and Industry Trends
8. Application Portfolio Management
9. Managing Application Development
10. Alternatives to Traditional Development

After completing your reading and study of these chapters, you are now ready to take the Module 2 examination which will be an essay response question (open book, open notes).

MODULE 3
Read the following chapters and answer in your own mind the discussion questions at the end of each chapter. You need not submit these answers, but think about them on your own.

11. Managing Network Applications
12. Developing and Managing Customer Expectations
13. Problem, Change, and Recovery Management
14. Managing Systems
15. Network Management

After completing your reading and study of these chapters, you are now ready to take the Module 3 examination which will be an essay response question (open book, open notes).

MODULE 4
Read the following chapters and answer in your own mind the discussion questions at the end of each chapter. You need not submit these answers, but think about them on your own.

16. Measuring IT Investments and Their Returns
17. IT Controls and Asset Protection
18. People, Organizations, and Management Systems
19. The Chief Information Officer's Role

After completing your reading and study of these chapters, you are now ready to take the Module 4 examination which will be an essay response question (open book, open notes).