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MODULE VI
Introduction to the Administration of a Medical Office
Annette Derks, CPC, CHI, RHE, CBCS - Vita | E-mail
Course Description:
This course is basically designed for beginner medical office managers, supervisors and those aspiring to become office or practice managers. The information and resources utilized in this course may be used for evaluation and basic training purposes. This course is DESIGNED for INDIVIDUALIZED ASSISTANCE! The objective of this course, in general, is for personal enrichment.
Books, Tools, Resources for the Course:
Due to the nature of this course, you will be given a listing of possible references, books, resources and web pages for you to "check out." This course is specifically designed to be a resource-learning program to allow you to enhance and expand your own knowledge base and achieve your personal goals in the medical office setting.
Attendance and Participation:
This module is designed for the "busy" individual – it is a self paced course designed to fit your schedule. You can begin the course upon enrollment, open at any time.
Grading:
You must complete all assignments and tests to pass this course. Refer to the Percentage point ranges are under Program Syllabus.
Course Main Objective and Goal:
Identify through assignments, lecture, reading and group discussions how to better "manage" the administrative aspect of a medical office today.
Additional Goals:
- To identify and analyze the overall office policies and procedures, as well as the unseen needs of the office to upgrade and/or better organize important issues.
- Identify concerns, problems, and needs of the company; including but not limited to collection, coding and computer issues.
- Demonstrate a basic understanding of financial analysis, contract issues, and practice ratios.
- Exposure to and basic understanding of the Federal Registry.
- Integrate concepts and solutions into the office policies and procedures.
- Incorporate and Implement skills learned with the staff.
- Evaluate other possible problem areas that are now evident.
- Address educational needs that must be met and evaluate different ways to better meet those needs.
- Practice Analysis
- Financial record keeping and requirements
- Reporting needs
- Employee relations
- Collection Analysis
- Insurance agreements/contracts
- Patient accounting mechanisms
- Needed ratios
- Coding Analysis
- Evaluation and needs of staff
- Training needs and options
- Assessment after changes
- Educational/Training Needs, Goals
- Staff
- Managerial
- Other
- Hipaa
- Description
- Details
- Dates