RS352 - Introduction to Caseload Management
Rehabilitation Management
Charlene Law, M.S.W., Adjunct Professor - E-mail | Vita
RS333 or permission from the Dean or Registrar
Human Services Concepts and Interveniton Strategies 9th Edition
Joseph J. Mehr, Ronald Kanwischer Publisher Allyn & Bacon ISBN# 0-205-38121-9
Note: Although this is a Social Work book it is applicable to most, if not all, helping professions.
Course Description:
Basic caseload management principles and techniques for entry-level workers, intended for the point of service between clients and agencies are covered in this course. Skills include the following intake and progress note writing, interviewing skills, resource identification, lesson or care planning, team interventions, confidentiality and mandated reporting, and technical report writing.
Course Objective:
Upon completion of this course the student will have an understanding of serving and integrating people with severe and long-term impediments into the community. This will include assessing, linking and monitoring the individuals to empower them become productive individuals within their communities.
Course Purpose:
This course will look at the individuals and how to help them successfully integrate within communities. Skills effecting the case manager include looking at who the clients are, intake, assessment, goal setting, linking clients to formal organizations and informal support networks, advocacy, evaluating and planning.
Method: Case Management: Community Integration will include:
Reading assignments
Two (2) Written assignments (20 points each)
One-on-one e-mails with the Instructor
Two (2) exams - a midterm exam and a final exam (30 points each)
Grades: An accumulative of total points earned in this course.
A - 100 to 90 points
B - 89 to 80 points
C - 79 to 70 points
D - 69 to 60 points
F - 59 points or less
Assignments: All assignments are to be e-mailed to the instructor via Canyon College E-mail
Course Steps:
Order the appropriate textbook; contact Instructor.
Write the 1st Paper.
Read the assignments prior to the Midterm exam.
Contact instructor the week before taking the Midterm exam to access exam.
Take the Midterm exam; continue with reading assignments.
Complete reading assignment; send 2nd Paper to instructor.
Notify instructor when you want to take the final at least one (1) week ahead for access to exam.
Take the final exam.
Please Note: My teaching "office hours" are on Tue., Wed., and Thur. evenings. I will answer all e-mails then. Do not get upset if you don't hear from me until the office hours. If I do log on at any other time I will answer any e-mails that are waiting. So if you take an exam over a weekend you will probably not have the results until the next office hours.
1st Paper: 20 points
Select two (2) clients or hypothetical clients. (1) having a severe mental illness and (1) with a physical impairment. They can be from any age group and either gender. Write up an intake, assessment and goals (no more than 3) that the client has. Who will you contact and how you will implement the plans for these individuals. Include the strengths & weaknesses of the client; what are the barriers and what are your ideas to overcome the barriers? Organize the step you will take and supports you will use. This paper should be 3-6 pages. Use your text and case studies to develop these objectives. Keep a copy of this to use in the 2nd paper.
2nd Paper: 20 points
Review your 1st paper. Using the same clients in your 1st paper evaluate your plan and write each step as a success/failed. What was successful and what wasn't successful? How could you have done things differently or how could the barriers been removed or minimized? Who was effective in your supports with the clients? What was a motivating factor(s)?
Reading Assignments:
Week 1: Chapters 1-2-3
Week 2: Chapters 4-5-6
Week 3: Chapters 7-8
Week 4: Midterm exam 30 points & 1st Paper Due 20 points
Week 5: Chapters 9-10-11
Week 6: Chapters 12-13
Week 7: Chapters 14-15
Week 8: Final Exam 30 points & 2nd Paper Due 20 points.
Extra Credit: Extra credit will be at the discretion of the instructor only.
