Mini and Micro Computers, Advanced Lotus, Excel, Steven's Math, Computer Methods and Technologies, MS Office, A+, Total Quality Management, MOUS: Expert, in Excel, Word, Power Point, Certified Professional Trainer, Team Building, MTB, LAN, Statistical Process Controls, ISO 9000 and 9001, HTML. WebPages, Adult Literacy, and Distant Learning, E-Commerce, MCSE (in process).

• Under the direction of the Director and the President of the College, serves and both Sr. Information Technology Instructor, and Chair for the Information Technology Department
• Develops and directs the carrying out of policies and procedures for the numerous campus locations throughout the state, screening and employment of qualified faculty and staff for the campus
• Responsible for gathering and interpreting data to determine the programmatic needs of the community and for communicating those needs to the proper channels.
• Prepares evaluations and recommendations for department faculty for purposes of retention, promotion, certification and state accreditations
• Develops, in conjunction with corporate policies Career Development Plans, and Progression Accreditation standards. Increased automation practices 150% in 3 months with updated technology and systems, increased enrollment in the Computer Operations Program 120% within a year under my direction
• Engages in strategic planning based on continual assessment, assumes responsibility for all computer operations of the campus including software, hardware, training, instructional design, and organizational design.
• Coordinates and develops course outlines/syllabi, instructional practices, examination techniques, and grading procedures. Actively participates in activities and strategies to increase the college's revenue and public/federal funding and accreditation
• Acts a chief advisor to the Director and President in matters related to Adult learning and technology development practices
• Performs all tasks as assigned by the President or Director of the college in relationship to actively supporting the College's commitment to affirmative action, the principles of Total Quality and Customer Service
• Employee of the quarter, 2001, spring and fall, Employee of the Quarter Fall 2002 for Evening and Day classes.
• Recently received the 2001 Contributor Award presented 2001 by Governor Patton/Rebecca Jackson for educational contribution in a non-traditional environment.
• Candidate for the Disney American Teachers Award 2002

• Designed and implemented training programs for clients in the delivery of custom operations of professional and skill-based training programs, thus increasing productivity and cost-effectiveness by 41%.
• Applied cost-effective state-of-the-art technology to better serves the customer and employees within the organization, saving my clients thousands of dollars within a six-month contract period.
• Developed concise content, methods, and materials for training staff members.
• Upgrading skills, train the trainer, and overall policies in training, thus increasing cost-effectiveness in five departments by 82%.
• Extensive distant learning development and concepts, techniques, and classes via the Internet for the client's needs assessment research.
• Participation in senior-level strategic planning and objectives for overall goal of client's project and customer coordination.
• Involvement of complex problem-solving, where analysis of situation or data collected required an evaluation on tangible factors, i.e., project plan, risk analysis, case analysis, etc.
• Coordination of specific customized training activities for employee training and development programs to be implemented for departments, enhancing effectiveness by 91%, thus saving the client $850,000.00.
• Instruction of participants in classroom or group sessions or in distant learning programs when applicable.
• Research, record maintenance, and certification on programs established, development of learning theories, motivation theories, methods and technologies on skill-based assessments of learners, implemented new policies for better understanding of new technologies for better performance of employees.
• Preparation of curriculums for media, documentation, presentations, and assessing applicable course material.
• Extensive presentation and lecture-based courses for technically sensitive government material, custom development and business management areas.

• Designed and implemented SYSM program which increased productivity 92% within the Business Service Center. Provided solution-based assessments within the program for user problem situations, and developed and maintained extensive business applications for users, which enhanced over all revenues in the Business Service Center with a company savings of $500,000.00.
• Supported and redesigned current policies and procedures for the Business Service Centers to provide more efficiency within the organization
• Completed organizational and skill-based assessments, analytical, research studies for clients in manufacturing, and small business environments. Introducing state-of-the-art technology for cost savings and performance enhancements within the region.
• Assigned as Divisional Delegate on Special Projects, in-house user trainer for the region, which included 35 offices. Manager of 11 in-house trainers.
• Responsible for maintenance of current software evaluations and purchases
• Extensive workshop presentations, video conferencing, telecommunications, e-mail, SYSM, and current business trends.
• Developed and designed custom client training packages reengineered 15 Customer Service Departments within the region with state-of-the-art skill-based training. Productivity increased 92% in 6 months after training, saving the company $1.5 million in productivity / training costs.
• Winner of the ATT Excel Award 1987, 1988, 1989; Employee of the Year, 1988.