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Canyon College
Dale Mueller, MS, EdD, RN, NHA, CNAA
E-Mail
http://www.love2learn.com
Biographical Information
Organization Leadership
- Successful leadership for organizational change within corporate environments.
- Executive level health care experience, including fiscal, compliance and delivery of care
oversight in public and private sectors.
- Proposal and grant funding outreach and coordination, growth of business opportunities in
both public and private health care sectors.
- Community service through leadership roles in professional organizations, nonpartisan
appointments, and community education outreach.
- Performance training to competency-based outcomes; customer intimate consulting for new
lines of business in health care, standards compliance and team building have been a professional
focus since 1980.
- Proactive and visionary leadership for CEOs, administrators and caregivers in a variety of
federal, state, and county funded programs for indigent and/or mentally impaired persons, both
adolescent and adult.
- Depth of expertise in the field of aging, including services for the frail elderly;
administration of skilled facilities; continuum of care issues and strategies for case managers
and administrators; RN and Licensed Skilled Facility Administrator.
- Certified in Nursing Administration, Advanced - American Nurses Credentialing Center.
Educator/Distance Delivery and Continuing Education for Professionals
- Design, instruction and mentoring experiences with a variety of e-learning platforms.
- Distance education curriculum design and delivery, including facilitation of Web-based and
other distance delivery models in workplace user environments and numerous academic degree
programs.
- Published author and faculty mentor in the field of health care, business, and human factors
in technology.
- Over 20 years' experience in the traditional and non-traditional classroom at BSN, HSA, MBA,
MSN and community health programs. Faculty representative at various levels of academic
governance.
- Executive responsibility for national continuing education programs and continuing academic
affiliations both within the USA and internationally.
Educational Background
EdD Institutional Management Pepperdine University, Malibu, CA; 1998
MS Clinical Psychology California State University, Long Beach; 1974
BA History and Dance University of California (UCLA); 1971
AA Nursing Los Angeles City College; 1978
Licenses and Credentials
Registered Nurse (RN) and Nursing Home Administrator (NHA); current licenses
Continuing Education Provider (BRN and NHAP), State of California
CNAA; Certified, Nursing Administration, Advanced (American Nurses' Association)
Community College Instructor and Counselor (Lifetime Credential)
Expert Witness in Nursing and Health Care Administration
Certificate, Distance and Online Education, University of Phoenix Online Campus
Who's Who in Nursing, 1988-present
Who's Who in American Business, 1998-present
Current Boards and Commissions
California Mental Health Planning Council
- Provider appointee (2001-2003)
- Appointed by Department of Mental Health Director of the State of California
- This agency, consumer and provider Council has the oversight responsibility for the
strategic plan for mental health services in California.
Quality Care Health Foundation
- Board of Trustees; Member Representative (2000-2002)
- This not for profit foundation has as its mission the planning, stewardship, and delivery of
continuing education for health care providers at licensed and unlicensed levels in the State of
California. QCHF Board membership also includes representatives from the provider advocacy
organization, California Association of Health Facilities (CAHF).
Case Management Society of America (CMSA)
- Governing Board (2000-2002)
- Southern California Chapter Member Representative
- Case management professional association for advocacy and education.
Grantsmanship
Allied Health Workforce Innovations for the 21st Century; project #213733
March 2001-April 2002
- Mental Health Counselor Certificate Program
- Authored and provided industry leadership for this grant project for collaborative work with
Mt. San Antonio Community College Regional Health Occupations Resource Center as lead agency.
Purpose of grant is to create a 64-hour/6month competency based curriculum and practicum for
entry level mental health workers. A new level of health care worker will be created and the
curriculum will be available statewide.
Employment History [Business and enterprise]
Sun Health Care Corporation; SunBridge Division (1999-current)
Regional Operations Manager, Behavioral Health Facilities (Inpatient, Outpatient and Community
Programs), California
Responsibilities include community based and institutional programs for adults and adolescents
with severe behavioral impairments. Venues include residential care, nonpublic school operations,
community based care, and long term care.
Learning Tree University (1997-1999)
Director, Health Care Continuing Education Programs
Responsibilities included leadership and authorship for national continuing education seminar
programs.
The Polaris Group (1993-1997)
Health Care Reimbursement Specialist
National consultancy in health care strategic planning, new program development, and outcomes
measurement.
Western Neuro Care Center (1991-3)
Administrator, Subacute Neurological Rehabilitation Facility
Casa Colina Peninsula Rehabilitation (1988-1989)
Administrator, Subacute Rehabilitation Facility
Sightline (1987-1993)
Proprietor, Certified Woman-Owned Business
Administrative oversight and negotiation of contracts for medical services for incarcerated
individuals, including California State Department of Corrections, California Youth Authority,
and Federal Bureau of Prisons.
Beverly Enterprises (1980-1986)
Director of Nursing, Nursing Home Administrator.
Academic Affiliations [part-time and ongoing]
ON-GROUND CLASSROOM SETTINGS
California State University; Dominguez Hills, CA, USA
Statewide Nursing Program (1988-current)
Lecturer, School of Health, Division of Nursing
http://www.csudh.edu/soh/nursing.html
Chapman University; Orange, CA, USA
Department of Psychology (1988-current)
Instructor, Community Psychology
University Of Phoenix
On-ground, Southern California Campuses (1980-current)
Instructor, faculty governance representative, faculty mentor, curriculum developer. Have taught
graduate and undergraduate programs, have created specialized programs for continuing education
and employer worksite presentations. Have written curriculum in Health Care Services and Human
Factors in Technology.
http://www.uophx.edu/
Pepperdine University; Malibu, CA, USA
http://moon.pepperdine.edu/gsep/
Doctoral Dissertation Activity (1996-1998)
Construction of a Web-based subject area guide with meta-analysis and criteria, published
November 1997. Content is Web-based resources for continuing education courses in post-acute care
for health care professionals, with narrative and formalized published rating structure. Doctoral
research included usefulness and utility of Web-based educational offerings for health care
professionals, statistics tracking and analysis, and recommendations for Web-based delivery for
designers and educators.
Received 5 of 5 star rating with the Argus Clearinghouse, and was awarded the Digital Librarian's
Award for June, 1998.
http://www.love2learn.com
Teaching Assistant
Educational Technology Laboratory
Descriptive and Inferential Statistics
California State University at Long Beach
Guest Lecturer; Adult Nurse Practitioner Program
http://www.csulb.edu/~nursing/
ON-LINE CAMPUS SETTINGS
Canyon College
http://www.canyoncollege.edu
Online Degree-Granting University
Online Programs in Health Services Administration
Undergraduate and Graduate Health Services area degrees
Curriculum development oversight, hired and placed all faculty
Health Services Administration - undergraduate
Health Services Administration - graduate
MBA with Health Care Concentration - graduate specialization
In progress: Community Health and Community Health Education
Courses authored and taught by Dr. Mueller
http://www.canyoncollege.edu/cc/hadmin/syllabus/career.htm
http://www.canyoncollege.edu/cc/hadmin/syllabus/HS420.htm#Syllabus
University Of Phoenix
http://online.uophx.edu/
On-Line Campus; San Francisco, CA (1995-current)
Facilitate On-Line courses; have taught both graduate and undergraduate courses using Convene and
Microsoft Outlook Express (v. 5.0). Area Curriculum Coordinator for OnLine General Studies
Science and Technology. OnLine mentor for new faculty.
Lakeland College
http://199.170.23.12/Lakeland/online/online.asp
Online Campus; Sheboygan, Wisconsin (1999-current)
Author and facilitator for On-Line undergraduate courses: Probability and Statistics, and a
persuasive writing course, Issues in Life and Death, using Convene (CLiP) Ac@deme, and IZIO
formats
University of the Incarnate Word
Universe Online
Online course author and facilitator (2000-current)
http://vc.convene.com/uiw/main.asp
Because We Care Foundation, International; Belize City, Belize, Central America
http://www.clubrancholuna.com
http://www.becausewecare.org
Onsite and online developer, cultural competence courses for health care professionals
Recent Professional Presentations [partial listing]
MCP Hahnemann University Nursing 2001, Annual Conference, Orlando, FL (January 2001)
Invited Speaker: "Developing Curriculum for Web-based Instruction" and "Online Mentoring and
Mentoring Online"
MCP Hahnemann University Nursing 2000, Annual Conference; Washington DC, (June 2000)
Poster Display and Share Session: "Web-based Continuing Education for Health Care Professionals"
Case Management Society of America-Southern California (CMSA-SCC), Annual conference; Pasadena,
CA (June 1999)
"Educational Opportunities for Case Managers"
Northern Arizona University, Online and onground conference, 1998
http://star.ucc.nau.edu/~nauweb98/
"Preparing Students for Web-based Course Delivery"
http://www.love2learn.com/delivery.htm
"High Tech can be High Touch, Too"
http://www.love2learn.com/hitech.htm
Because We Care Foundation, International; Belize City, Belize, Central America (August 1998)
"Bridging the Past: Quality Programming for Long Term Care Facilities"
Authored and taught this 24.0 hour program, obtained NAB and ANCC approvals
http://www.clubrancholuna.com
http://www.becausewecare.org
Annual Teaching in the Community Colleges Online Conference (TCC)
MOO presentation and published paper, April 1998
"Continuing Education on the Internet"
http://leahi.kcc.hawaii.edu/org/tcon98/paper/mueller.html
MOO presentation and published paper, April 1999
"Web-based Instruction: Common Mistakes and How to Avoid Them"
http://www.love2learn.com/tcc99.html
Oregon Health Information Management Association; Portland, OR (May 1998)
"HEDIS: What is it? Why is it important?"
Orange Coast Memorial Hospital; Irvine, CA (May 1997)
"Supervision Skills for Charge Nurses"
Colorado Association of Homes and Services for the Aging; Breckenridge, CO (May 1997)
"Optimal Resident Independence: Restorative Nursing Programs"
"Training and Inservicing for the Adult Learner"
Continuing Professional Education Programs, University of Phoenix; Irvine, CA (May 1997)
"Health Care Infrastructure"
"Finance in Today's Health Care Environment"
Kentucky Association of Health Care Facilities; Louisville, KY (Nov 1996)
"Training for Subacute Care"
Kentucky Health Care Association Nursing Consortium; Louisville, KY (Sept 1996)
"Managed Care: Impact on Nursing Services"
Pennsylvania Health Care Association; Cranberry Township, PA (June 1996)
"Contracting for Managed Care"
Oregon State Health Care Association Annual Convention; Portland, OR (Nov 1995)
"Optimizing Resident Independence Through Multidisciplinary Teamwork"
Colorado Health Care Association; Vail, Colorado (June 1995)
"Managed Care: Impact on Nursing Services"
"Clinical Training for Subacute Care"
Publications [partial listing]
- Mueller, D. (2000). It's the Human Factor: Technology in the Workplace. Interactive
Healthcare Report: Covering the Digital Revolution in Healthcare Education, 2(7), 1-4.
- Mueller, D., and Burk, E. (2000). TEC 401 Human Factors in Technology. Course module for
Bachelor of Science in Business degree program, University of Phoenix.
- Mueller, D. (2000). Expert editorials. Continuing Education Courses on the Internet: Advice
for Authors. Interactive Healthcare Report: Covering the Digital Revolution in Healthcare
Education 2(4), 4-5.
- Mueller, D. (1999). Case studies in nursing management. Education as a Self-Management
Strategy for Success. Seminars for Nurse Managers, 7(2), 52-54.
- Mueller, D. (1999). Transitional Care Units: Challenges for Case Managers. ADVANCE for
Providers of Post Acute Care, 2(3).
- Mueller, D. (1999). HCS 445 The Aging Population: Geriatrics and Long-Term Care. Course
module I-DD for Health Care Services degree program, Long Term Care concentration. University of
Phoenix. 65 pages.
- Mueller, D. (1999). Common Mistakes and How to Avoid Them, 4th Annual teaching in the
Community Colleges Online Conference, April 1999. http://leahi.kcc.hawaii.edu/org/tcon99
- Mueller, D. (1998). Preparing Students for Web-based Learning. Northern Arizona University
Institute for Learning & Technology, NAU/Web.98 Virtual Session http://jan.ucc.nau.edu/!caucus/virtconf.html
- Mueller, D. (1998) High touch can be high tech too. Northern Arizona University Institute for
Learning and Technology, NAU/Web.98 Virtual Session
http://jan.ucc.nau.edu/!caucus/virtconf.html
- Mueller, D. (1998). Evaluating Web-based Continuing Education Resources, 3rd Annual teaching
in the Community Colleges Online Conference, April 1998.
http://leahi.kcc.hawaii.edu/org/tcon98
- Mueller, D. (1997). Case studies in nursing management: A case for the MBA. Seminars for
Nurse Managers, 5(2), 62-64.
- Mueller, D. (1995). Top training: A formula for success. Provider, 21(12), 35-37.
- Mueller, D. (1995, November 13). RNs need new skills for subacute care. Nurseweek,
pp. 1, 23.
- Mueller, D. (1993, May 17). Nurses develop political skills at annual RN days. Nurseweek,
p. 1.
Recent Public Service
- Education technology manuscript reviewer for NurseEducator, a refereed nursing
journal published by Lippincott/Williams & Wilkins, 1997 - ongoing.
- Case Management Society of America (CMSA), Southern California Chapter Board appointee to
Education Committee, 1998-2000
- California Association for Healthcare Quality (CAHQ), Elected member of nominating
committee, and appointed member of education committee, 1998 - ongoing.
- California Association of Health Care Facilities (CAHF), appointee to Behavioral
Health Conference Board, 1999-ongoing.
- Forum Moderator, Long Term Care/People and Places for Lippencott Williams and Wilkins
Nursing Center, an online resource, electronic journal and discussion medium for nurses, 1996 to
present. This project was initiated by AJN under a three-year grant from the US Department of
Health and Human Services in 1993.
http://www.nursingcenter.com/
- Interviewed as a content expert for telecourse BSN 310/Nursing Informatics, May 1998.
Televised delivery of distance BSN course at California State University at Dominguez Hills
Campus, Statewide Nursing Program.
- California State Governor's Task Force on Continuing Education to the Board of
Registered Nursing, 1996. This ad hoc task force was formed to examine and recommend regarding
the role of the Board of Registered Nursing in accrediting continuing education providers, and
the role of continuing education for relicensure of licensed nurses in California.
- City Council appointee, Diamond Bar-Walnut Civilian Advisory Board to the Los Angeles
County Sheriff's Department, 1994-1996. The Advisory Board was formed in 1993 following the
historic Koltz Commission report to the Los Angeles County Board of Supervisors, addressing
community involvement and civilian review of Sheriffs Department activities. Term of service
included civilian training, community ride-along, and creation of a senior citizens day watch
program.
- Chamber of Commerce President, San Gabriel, California, 1986 - led sister city
delegation to Taiwan two years in a row.
Organization Affiliations
- Case Management Society of America (CMSA)
CMSA Southern California, Board Member
Annual Convention Co-Chairperson for Statewide Conference 2000
- California Association of Health Care Facilities (CAHF)
Vice-Chair; Behavioral Health Council
Chair; Distance Education Committee
- Sigma Theta Tau International, Xi Theta Chapter
International Honor Society of Nursing
- Los Angeles Affiliate, World Affairs Council
- MENSA