Results-oriented Healthcare Executive with proven Operations and Program Development
experience. Strong leadership background, with demonstrated ability in design, innovation, and
planning of behavioral health delivery systems. Demonstrated organizational, business planning,
and financial analysis skills. Effective use of written and interpersonal communication with
employees and business partners, leading to profitable operation of business units. Energetic
team player, promoting resolution of complex issues. Skilled in a variety of capacities.
Administrative Operations
Regulatory Compliance
Financial Management
Quality and Utilization Management
Physician Recruitment
Contract Development
Program Development
Resource Management
PROFESSIONAL ACHIEVEMENTS
Administrative Operations
Restructured psychiatric group practice management organization with yearly budget of
$2.5 M. Analyzed and negotiated contracts with medical groups and managed care entities.
Improved staff productivity 30%, claims turnaround by 50%, with the highest performing unit in
national company, less than 10% yearly employee turnover.
Started new contract operation with 30% operational increase in three weeks, without any
transition problems.
Operated inpatient and outpatient mental health hospital product lines with a budget of
$4 M, managing 30 employees in division. Generated $500 K profit from program operations and
cost reductions.
Designed utilization management system that reduced psychiatric costs for medical group by
$96,000.
Led committee of healthcare and county officials to develop first designation and renewal
process, to admit and treat patients with an involuntary commitment, reducing projected process
time by 50%.
Program Development
Wrote grant proposal for innovative psychosocial readiness program for Employment
Development Department.
Created and organized business project and proforma to convert inpatient psychiatric unit
from open to locked involuntary unit, with projected revenue increase of 100% over 5 years.
Organized outpatient clinic project from inception to licensure approval, increasing
facility revenue by $400 K.
Wrote negotiation package for Therapeutic Behavioral Services program (TBS).
Designed psychiatric capitation management system with five medical groups, covering 220,000
members.
PROFESSIONAL EXPERIENCE
2001-
DIRECTOR, Harbor View Community Services Center, Long Beach, CA
1998-2001
CHIEF OPERATING OFFICER, Newport PsychCare, Newport Beach, CA
1995-1998
ADMINISTRATOR, INTERCOUNTY PSYCHIATRIC GROUP, Seal Beach, CA
1991-1998
ADMINISTRATIVE DIRECTOR, LA PALMA INTERCOMMUNITY HOSPITAL, La Palma, CA
1989-1991
ASSISTANT ADMINISTRATOR, STARTING POINT, Costa Mesa, CA
1982-1993
PRIVATE PRACTICE, MARRIAGE, FAMILY, AND CHILD COUNSELOR, Orange, CA
EDUCATION AND LICENSURE
Master of Science, Counseling, California State University, Fullerton, CA.
Bachelor of Arts, Social Science, University of California, Irvine, CA.
Marriage and Family Therapist, MFC17625, Issued 1982.
